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Refund Policy

Last Updated: January 1, 2024
This Refund Policy applies to all services provided by Lucrum Hous Ltd ("Company", "we", "our", "us") through the website https://lucrumi.co.

By purchasing any of our services, you acknowledge and agree to this Refund Policy.

1. Company Information

Legal Entity: Lucrum Hous Ltd

Company Number: 13175194

Registered Office:
Westminster House, 10 Westminster Road,
Macclesfield, Cheshire, SK10 1BX,
United Kingdom

Email: support@lucrumi.co

2. General Refund Policy

Due to the nature of our services, all payments are non-refundable, except where explicitly stated in this policy or required by applicable law. Cryptocurrency payments are final, irreversible, and non-refundable under any circumstances.

Our services involve administrative work, third-party costs, time allocation, and immediate resource commitment once an order is placed.

3. Services Not Eligible for Refunds

Refunds are not available for, including but not limited to:

US company (LLC) registration services once processing has begun
Government or state filing fees
Registered agent fees
Third-party service costs
Advertising setup, management, or consulting services
Advertising budgets paid to third-party platforms (e.g., Meta/Facebook)
Services delayed or rejected due to inaccurate or incomplete client information

4. Partial Refunds (Limited Circumstances)

Partial refunds may be considered solely at our discretion if:

  • The service has not yet commenced, and
  • No third-party costs have been incurred
Any approved refund may be subject to:
  • Administrative fees
  • Deductions for work already performed

5. No Guarantees & Third-Party Decisions

We do not guarantee:

  • Successful company registration
  • Approval by banks, payment processors, or advertising platforms
  • Advertising performance or business outcomes
Refunds will not be issued for decisions made by third parties, including:
  • US state authorities
  • Banks or payment institutions
  • Advertising platforms (including Meta/Facebook)

6. Consumer Rights (UK & EU)

Nothing in this policy affects your statutory consumer rights under applicable UK or EU law.

Where legally required, refunds will be issued in accordance with mandatory consumer protection regulations.

7. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting us first constitutes a breach of our Terms of Service.

We reserve the right to:
  • Suspend or terminate services
  • Provide relevant documentation to payment processors
  • Recover associated chargeback fees and administrative costs

8. Refund Processing

If a refund is approved:

Payment Method

It will be processed using the original payment method

Processing Time

Processing time may take 5–10 business days, depending on the payment provider

Transaction Fees

Transaction fees charged by third parties are non-refundable

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time.

Updates will be published on this page with a revised date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact

For refund-related questions, please contact:

📧 support@lucrumi.co

Contact Support